FAQ — If Jeff Can Do It

Question 1

What exactly do I get when I buy a course?

Accepted Answer

Every course includes three files: a narrated PowerPoint presentation (with Jeff's voice coaching embedded in the slides), a course book PDF you can print or annotate, and an MP4 video of the full presentation. You access them from a private library page using the password emailed to you after purchase.

Question 2

How do the narrated presentations work?

Accepted Answer

The PowerPoint files have Jeff's audio coaching recorded directly into each slide. Open the file in PowerPoint or Keynote, enable audio playback, and advance through the slides at your own pace. No internet connection required after download.

Question 3

Do I need any special software?

Accepted Answer

Microsoft PowerPoint or Apple Keynote for the narrated presentation. Any PDF reader (Preview, Adobe, your browser) for the course book. Any video player for the MP4. All standard tools most people already have.

Question 4

How long are the courses?

Accepted Answer

Most courses run 45–75 minutes of narrated content. They're designed to be completed in one focused sitting, then revisited section by section as you apply the material. The course book reinforces the key frameworks so you don't have to take notes.

Question 5

What's the difference between the Human Courage courses and the Still Human courses?

Accepted Answer

The Still Human courses focus on staying valuable, steady, and grounded as AI and robotics reshape the workplace — they're about identity and strategy. The Human Courage courses are action-oriented: they help you move when you're stuck, when your role has changed, or when the work feels pointless. Both tracks are on the AI and Robotics page.

Question 6

How do I get access after I buy?

Accepted Answer

After checkout, you'll receive an email with your library password and a direct link to your course library. Enter the password on the library page to unlock your downloads. The email usually arrives within a few minutes — check your spam folder if you don't see it.

Question 7

I didn't receive my access email. What do I do?

Accepted Answer

First, check your spam or promotions folder. If it's not there, email jeff@ifjeffcandoit.com with your order details and he'll get your access sorted manually — usually within a few hours.

Question 8

Can I access my course on multiple devices?

Accepted Answer

Yes. Your library page is accessible from any browser. Download the files to as many devices as you like — there's no DRM or device limit. Once downloaded, everything works offline.

Question 9

Do the downloads expire?

Accepted Answer

No. Once you have the files, they're yours to keep. The library page and password also remain active — there's no expiration on access.

Question 10

What's your refund policy?

Accepted Answer

All sales are final. Because the course materials are delivered digitally and immediately, refunds aren't offered. If you have a problem with your purchase or the files, email jeff@ifjeffcandoit.com and he'll make it right.

Question 11

What's included in The Full Climb?

Accepted Answer

The Full Climb bundles The Spark, The 30-Day Reset, and The Hard Call into one purchase at a significant discount. You get all three course libraries — nine files total — with a single password. It's the best value if you want the complete foundation.

Question 12

I already own The Spark. Can I get credit toward The Full Climb?

Accepted Answer

Email jeff@ifjeffcandoit.com with your original order details and he'll work something out. He's not going to make you pay twice for the same material.

Question 13

Is there any live coaching or community?

Accepted Answer

The courses are self-paced and self-contained — no live sessions or community forum. If you want to go deeper, the coaching page has options for working with Jeff directly.

Question 14

Can I use these courses for my team or organization?

Accepted Answer

The standard purchase is for individual use. For team licenses or bulk access, email jeff@ifjeffcandoit.com with the size of your group and what you're trying to accomplish.

Question 15

I have a question that isn't answered here.

Accepted Answer

Email jeff@ifjeffcandoit.com. Jeff reads and replies to every message personally.

Frequently asked questions

About the courses

Buying and access

The Full Climb bundle

Working with Jeff

Still not sure which course is right for you?